Frequently Asked Questions
How do i know what size to order?
We provide size guides for each type of jewellery on our website. If you’re still unsure, feel free to contact our customer service team for assistance.
How do I care for my jewellery?
We recommend storing your jewellery in a cool, dry place and avoiding contact with moisture or chemicals. wear 30 minutes after using chemicals such as Hairspray or Perfume. You can clean your jewellery using a soft cloth and water.
What is your return policy?
We offer a 30-day money-back guarantee for all purchases. If you’re not completely satisfied with your jewellery, you can return it for a full refund or exchange. Please read our returns policy for more information.
Do you offer free shipping?
Unfortunately we do not offer free shipping, however to find out our shipping prices, have a look at our delivery page.
Can I customize my jewellery?
Yes! we offer some customization options for select items. Please call us for more information and pricing.
How long does it take to receive my order?
Delivery times vary depending on your location and the shipping method you choose. We typically process orders within 1-3 business days.
Call Us
0121 515 3862